Contact Us: 626-485-3619

Return Policy


Your Right to Cancel: There is a grace period of (72) hours in which any furniture order (Excludes pillows and ottomans) may be cancelled. If you wish to cancel, it must be done by email sent to lonidesigns@yahoo.com. Please provide your name, address, phone number and item purchased. Your credit card will be credited back the full amount of your purchase minus $20.00 Transaction fee. After that time period, there are NO cancellations, refunds or changes allowed to the original order. If you are not certain about a particular color, fabric or leather, please request a sample and we will mail it to you. Please note: Leather will vary in color by dye lots. We CANNOT guarantee the exact shade of a particular color of leather due to this possible variance. However, the color of your sofa or chair will be the same as the sample or very close to it. Also note: All leather sofas and chairs are SPECIAL ORDER ITEMS.

THERE ARE ABSOLUTELY NO CANCELLATIONS OR REFUNDS ON SPECIAL ORDERS AFTER THEY HAVE BEEN CONFIRMED AND PAID FOR.

Upon Delivery, please inspect the box that your shipment arrives in for any large punctures or tears before accepting it. Point out potential damage to the driver and take a photo with your cell phone. If you see the furniture is damaged, DO NOT ACCEPT! it and notify us immediately by email with the attached photo showing the damage to Shipping Dept at lonimdesigns@yahoo.com. We will contact the delivery service and resolve any issues. If your furniture is damaged during transit, it will be replaced a.s.a.p. Cancellations are NOT allowed due to damage in transit.

All pillow orders are FINAL SALES and cannot be cancelled after 24 hours. If you wish to cancel, it must be done by email at lonimdesigns@yahoo.com. If you receive an item that is damaged or isn’t correct, it will be replaced. Please notify us within 24 hours of delivery and email a photo of the pillow you received to lonimdesigns@yahoo.com Attn: Shipping Dept..

Refusal of Transaction: We reserve the right to withdraw any products from this Website at any time and/or remove or edit any content or prices. We retain the right to refuse to process a transaction for any reason at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from or making any price changes to this Website. Any orders received prior to any changes will be honored under the previous terms and pricing.

Privacy Policy: Personal information submitted to us via this website will be used for the purposes of processing customer orders, sending product information and updates on future sales and discounts. We will not archive your credit card information nor sell or pass on any of your personal information.